Privacy Policy

updated 17 July 2023

Our Contact Details

Name: D L Tait Rural Enterprises

Address: The Old Mart, Nithside View, Thornhill DG3 5DX

Phone Number: 07712645636

The type of personal information we collect

We currently collect and process personal identifiers, contacts and characteristics (your name, address, email address and phone number)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you to allow us to provide our services to you. We may also receive your personal information from other local businesses with which we have a tourism/delivery partnership and we may share your information on relevant services you may be interested in depending on the services we provide to you.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: (a) Your consent. You are able to remove your consent at any time. You can do this by contacting us on the details above (b) We have a contractual obligation. (c) We have a legal obligation. (d) We have a vital interest. (e) We need it to perform a public task. (f) We have a legitimate interest.

How we store your personal information

Your information is securely stored. We keep your personal information for a period of 12 months after we stop providing services to you. We will then dispose your information by deleting electronic files, removing from databases or securely shredding paper files. Tell people how or where you keep their personal information, how long you intend to keep it for and then how you intend to securely destroy or dispose of it. You need to do this for every type of information you hold.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at the contact details above if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk